Innovate, Lead, Analyze, Succeed

My experience has taught me how to succeed in many different environments. Whether teaching 4th graders to add fractions, exceeding the expectations in a restaurant full of hungry people, integrating remote employees toward a common goal, or finding solutions to multi-departmental issues and implementing them, I have the ability and the experience to gather the people and information needed to find the right solution and achieve success.

Operations Director

Jan 2023 - present

  • Programmatic leadership and management of clinical operations for the International Falls and Ely Clinics.

  • Strategic planning and program development functions, development and implementation of systems to facilitate clinical practice

  • Management of personnel and fiscal resources.

Operations Manager II

Oct 2021 - Jan 2023

  • Lead operations of an ambulatory clinic with 8 providers and a staff of 14

  • Implement strategic initiatives

  • Assure Joint Commission and RHC compliance

  • Epic template management, collaboration, and teamwork

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Director of Operations for Commercial Printing & Publisher

Feb 2020 - Jul 2021

  • Manage all aspects of 2 regional print facilities and a weekly newspaper

  • Responsible for $2.5 million budget including revenue, expense, HR, and capital investments

  • Lead and grow digital newspaper, e-commerce websites, digital marketing, custom client web portals.

  • Lead, manage, and hold 50 employees in 3 business units at 2 locations accountable.

 
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Director of Operations for Commercial Printing & Publisher

Jun 2006 - Feb 2020 (Acquired by MediaNews Group)

  • Promoted from Advertising Director to Publisher, General Manager, and Director of Operations over initial 10 years with company

  • Transformed company through offering new services, capital investment, rebranding, analysis of sales success, and an honest assessment of our business model.

  • Managed all aspects of 2 regional print facilities and publisher of a twice weekly newspaper, digital newspaper, e-commerce websites, digital marketing, custom client web portals

 
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Advertising Director

Jul 2002 - Jun 2006

  • Responsible for motivating a seasoned sales team of 13 to meet sales targets

  • Developed new promotions, products, and sales initiatives to grow revenue in a competitive market

 
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Manager

Feb 2000 - Feb 2002

  • Managed kitchen, bar, and service staff

  • Responsible for all revenue, expenses, and ordering product to match demand

  • Provided instant customer service at all times